Terms and Conditions
Effective Date: January 21st, 2026
Welcome to Sud Squad. By accessing our website, booking a service, or using our services, you agree to the following Terms and Conditions. Please read them carefully.
1. Services
Sud Squad provides mobile automotive detailing and related services. All services are subject to availability, location, weather conditions, and vehicle condition at the time of service.
We reserve the right to refuse or discontinue service if conditions are unsafe, inaccessible, or materially different from what was represented at booking.
2. Booking & Payments
- All bookings are made online through our scheduling system.
- Prices shown are starting prices and may vary based on vehicle size, condition, or additional services requested.
- Payment is due at the time of service unless otherwise stated.
- Sud Squad reserves the right to require a deposit for certain services or locations.
3. Cancellations & Rescheduling
- Appointments may be canceled or rescheduled up to 24 hours after booking without penalty.
- Cancellations made after the 24-hour window may be non-refundable.
- No-shows or same-day cancellations may result in a fee or forfeiture of deposit.
- Sud Squad reserves the right to reschedule due to weather, equipment issues, or unforeseen circumstances.
4. Arrival, Access & Customer Responsibility
The customer is responsible for:
- Ensuring the vehicle is accessible at the scheduled time
- Providing adequate space for service
- Ensuring keys are available if required
- Disclosing any pre-existing damage or sensitive areas
Failure to provide access may be treated as a no-show.
5. Vehicle Condition Disclaimer
Sud Squad is not responsible for:
- Pre-existing damage
- Failing clear coat, paint defects, or weak trim
- Damage caused by prior repairs, aftermarket parts, or worn materials
Some results depend on vehicle condition, and we do not guarantee perfection.
6. Satisfaction & Refund Policy
If you are dissatisfied with a service:
- You must notify us before the technician leaves
- We will make reasonable efforts to address the concern on-site
Refunds are not guaranteed and are evaluated on a case-by-case basis. Services already performed are generally non-refundable.
7. Weather Policy
Because Sud Squad is a mobile service:
- Services may be delayed or rescheduled due to rain, extreme heat, or unsafe conditions
- Sud Squad is not responsible for delays caused by weather
8. Liability
Sud Squad is not liable for:
- Personal items left inside the vehicle
- Mechanical or electrical issues unrelated to detailing
- Indirect or consequential damages
To the fullest extent permitted by law, Sud Squad’s liability is limited to the amount paid for the service.
9. Website Use
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Interfere with website functionality
All website content, logos, images, and branding are the property of Sud Squad and may not be used without permission.
10. Privacy
Use of our website and services is also governed by our Privacy Policy, which outlines how we collect and use personal information.
11. Changes to Terms
Sud Squad reserves the right to update these Terms and Conditions at any time. Continued use of our website or services constitutes acceptance of the revised terms.
12. Governing Law
These Terms are governed by the laws of the state in which Sud Squad operates, without regard to conflict of law principles.
13. Contact Information
For questions regarding these Terms, please contact:
Sud Squad
📧 Email: [email protected]
📞 Phone: (321) 398-4442
14. SMS & Communication Consent
By submitting a form, booking a service, or otherwise providing your phone number to Sud Squad, you consent to receive transactional and informational text messages, which may include:
- Appointment confirmations and reminders
- Service updates or changes
- Follow-up communication related to your request
Message frequency may vary.
Consent to receive text messages is not a condition of purchase.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
Message and data rates may apply depending on your mobile carrier.
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